Episode 106: Horst Schulze

Episode 106: Horst Schulze

Da: CEO Money
0 0 circa un anno fa
In EXCELLENCE WINS: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Zondervan/HarperCollins, 3/5/19), Horst Schulze explains how the act of caring is the key to exceptional customer service – and success – in any industry today. A dedicated advocate for customer service excellence, Schulze has elevated the customer experience across a six-decade career in luxury hospitality by truly caring, a passion demonstrated to his guests, teams and colleagues alike. He believes customer ... Maggiori informazioni

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